Website Privacy Policy

This website is owned and operated by the Wes-Tex Telephone Cooperative, Inc. Visitors to this site may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns. This policy may be changed or updated as necessary.

If you have any questions about our Privacy Policy, contact us at:

Wes-Tex Telephone Cooperative, Inc.
P.O. Box 280
Stanton, TX 79782 or

E-mail us at askwestex@westex.coop

Our Policy

Wes-Tex Telephone Cooperative, Inc. uses its best efforts to respect the privacy of its online visitors. At our site, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. Wes-Tex Telephone Cooperative, Inc. only gathers personally identifiable data, such as names, addresses, zip/postal codes, phone numbers, e- mail addresses, etc., when voluntarily submitted by a visitor. For example, personally identifiable information may be collected in order to respond to a stated desire to help a customer achieve a service, consulting or a web site solution.

This information is used solely by the Wes-Tex Telephone Cooperative, Inc., or other entities who are involved in the operation of this site for internal purposes. Wes-Tex Telephone Cooperative, Inc. lists are never sold to third parties. We will only share personally identifiable information with third parties when (i) the person submitting the information authorizes us to share it; (ii) sharing the information is a necessary operation of the site, for instance, to process a credit card transaction, or (iii) if we are required to by law. Wes-Tex Telephone Cooperative, Inc. has no control over or responsibility for the data collection and use practices of third parties that process online credit card transactions.

What information do we collect?

We collect information from you when you fill out a form or e-mail us. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address.

Like most websites, we use “cookies” and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the ‘do we use “cookies”?’ section below for information about “cookies” and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested

How do we protect your information?

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

How do we use “cookies”?

Visitors should be aware that non-personal information and data may be automatically collected by the Wes-Tex Telephone Cooperative, Inc. website through the use of “cookies”. “Cookies” are small text files a website can use to recognize repeat visitors, facilitate the visitor’s ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. If a visitor does not want information collected through the use of “cookies”, there is a simple procedure in most browsers that allows the visitor to deny or accept the “cookie” feature. Wes-Tex Telephone Cooperative, Inc. uses “cookie” technology only to obtain non-personal information from its online visitors in order to improve visitors’ online experience and facilitate their visit within our site.

Do we disclose any information to outside parties?

Information is used solely by the Wes-Tex Telephone Cooperative, Inc., or other entities who are involved in the operation of this site for internal purposes. Wes-Tex Telephone Cooperative, Inc. lists are never sold to third parties. We will only share personally identifiable information with third parties when (i) the person submitting the information authorizes us to share it; (ii) sharing the information is a necessary operation of the site, for instance, to process a credit card transaction, or (iii) if we are required to by law. Wes-Tex Telephone Cooperative, Inc. has no control over or responsibility for the data collection and use practices of third parties that process online credit card transactions.

Third Party Links

This site includes third party products and/or services. These third party sites have separate and independent privacy policies. Please review the privacy policies of each and every site you visit. Wes-Tex Telephone Cooperative, Inc. is not responsible for your information once you leave our site.

Children’s Online Privacy Protection Act Compliance

Our website, products and services are directed at people who are at least 18 years of age. In compliance with COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age.

Online Privacy Policy Only

This online privacy policy applies only to information specifically collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.westex.coop.

Your Consent

By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

From time to time it is necessary to update our privacy policy. We will post those changes on this page.