Lifeline Assistance Program

The Federal Communications Commission (FCC) and the Public Utility Commission of Texas have established a program to make telephone and broadband service more affordable to eligible customers. Lifeline Service is a program designed to make telephone or broadband service available at reduced rates to eligible residential customers.

Who Qualifies?

To be eligible for Lifeline, a customer’s annual household income must be at or below 135% of the federal poverty guidelines for the federal discount, or at or below 150% of the federal poverty guidelines for the state discount, or a customer must receive benefits from or have a child in the household who receives benefits from at least one of the following programs:

  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Federal Public Housing Assistance (FPHA)
  • Veterans or Survivors Pension Benefit
  • National School Lunch Program (State only)
  • Low Income Heat and Energy Assistance Program (LIHEAP)
  • Health benefits coverage under the state Children’s Health Insurance Program (CHIP)(State only)

For More Information

Please call (866) 454-8387 or (432) 756-3393