Font Size:
Print
Archives FAQs
COOP Extended Local Calling Service (ELCS) Area Coverage
ELCS allows the end user to make calls to one or several nearby exchanges for a monthly flat rate fee rather than pay timed toll charges for these calls. These fees are regulated by the Public Utility Commission (PUC) of…
What do I need to know about connecting services to my location?
All services offered by Wes-Tex connecting to your location through fiber use an Adtran connection box. Do not unplug any gray or white boxes with Adtran label on them. The box should also have an orange sticker saying to not…
Who do I call if I’m planning on digging around my home or business?
Always call 811 to set up Dig Test so lines can be marked prior to digging. Visit the Texas 811 – Call Before You Dig website.
What about email setup?
Please call (432) 268-8800 for information.
Can I keep my current phone number?
Please call our office to see if your current number is eligible to port: (432) 756-3393
How long will it take to get service once I fill out the Agreement?
Wes-Tex strives to complete your service request as promptly as possible. Sometimes we may have construction to be able to get you the best service possible for your area. Please call our office for any questions.
What services does Wes-Tex provide?
Phone, Fiber Internet, Wireless Internet* *Services available in select areas
Why is a phone line required when I’m only interested in internet services?
Wes-Tex Telephone Cooperative, Inc. (Wes-Tex) is a rural telephone service provider regulated by the Public Utility Commission of Texas and the Federal Communications Commission. Wes-Tex receives high-cost support and Texas Universal Service support based on the number of telephone lines…
How can I receive assistance in calling (for all calls)?
Dial 0 for the Operator
What do I dial for long distance directory assistance?
For local numbers not found in this directory: dial 1 + Area Code + 555-1212 For other numbers within your area code, and for numbers outside your area code: dial 1 + Area Code + 555-1212 Inward WATS (800) numbers…